Terms of Service
The rules that govern the PacePics race photo platform for organizers, photographers, and athletes. Built on transparency, trust, and respect.
Agreement to Terms
By accessing or using PacePics ("the Service"), you agree to be bound by these Terms of Service. PacePics is a race photo hosting platform: organizers create events, photographers upload photos, and athletes find and download their photos free. Whoever creates an event pays a one-time fee to publish it if it has more than 500 photos (see Payments & Refunds). If you do not agree to these terms, you may not use the Service.
Platform Model
PacePics is a race photo platform connecting organizers, photographers, and athletes:
Organizers
Create events and share magic upload links with photographers
Photographers
Upload race photos via magic link — no account required
Athletes
Find and download their race photos for free by bib number
PacePics provides photo hosting and AI-powered bib detection to connect the endurance community around race photography.
User Accounts
Account Creation
You must create an account to use certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Eligibility
You must be at least 13 years old to use the Service. Users under 18 should have parental consent.
Account Accuracy
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
User Roles
Athletes
- Search for photos by bib number
- Download full-resolution race photos free, no account needed
- Create a profile to organize photos
- Follow friends and view galleries
- Use downloaded photos for personal, non-commercial purposes, crediting the photographer
Photographers
- Upload and manage race photos
- Upload photos via magic link (no account needed)
- Photos are AI-tagged for bib search
- Retain full copyright of all photos
- Grant PacePics a licence to host the photos and to use them in our own marketing, credited where the format allows
Payments & Refunds
Who pays
Whoever creates an event is its organizer under these Terms, whether they direct the race or are a photographer running their own gallery, and is the only party billed for it. Athletes never pay to search, view, or download photos. A photographer who uploads to an event someone else created never pays, and cannot pay to publish that event on the organizer's behalf.
Publishing fee
Events with 500 photos or fewer publish free. Above that, publishing requires a one-time fee for the event, set by the number of photos in the event at the moment you publish. Current fees are listed on our Pricing page and are shown on the Publish button and again before checkout.
- Fees are in US dollars. Applicable sales tax is added at checkout.
- Our payment processor may present and charge the total in your local currency at its exchange rate.
- If photos added after payment move the event into a higher tier, you pay only the difference before those photos go live.
- We may change fees. An event created before a change keeps the previous fees for 30 days after it takes effect.
- We may waive the fee for an event at our sole discretion.
- An event over the free limit stays unpublished, and not publicly visible, until its fee is paid.
Payment processing
Payments are processed by Stripe. PacePics never receives or stores your full card number. By paying, you also agree to Stripe's terms for the transaction. Receipts are emailed to the organizer's account address.
All sales are final
No refunds are issued once photos have been uploaded to an event, which is always the case by the time an event can be published. Removing or hiding photos after payment does not reduce the fee or entitle you to a refund. Deleting a paid event does not entitle you to a refund. Any exception is at our sole discretion.
Hosting & Retention
How long galleries stay up
On a free or fee-waived event, the hosting period runs from the day the event is first published, or from its event date if that is later, up to 30 days after publication. It is set once, at first publication: changing the event date afterwards does not move it. On a paid event, it runs from the most recent payment, or from the start above if that is later, so a later upgrade payment starts the period again from that payment. Unpublishing and publishing again does not restart it.
Once a hosting period has ended, the event cannot be published again unless its hosting is extended.
Events published before October 9, 2026 keep the hosting period in force when they were published. A change to an event never shortens a hosting period we have already confirmed, except when a fee waiver is withdrawn. Even then, the gallery stays up for at least 30 more days.
The organizer of a published free event with 500 photos or fewer may extend its hosting once, for a one-time fee of $5 USD plus applicable tax. The extended period is 3 years from the payment, or the period already in force if that is later. The extension covers hosting only. It does not change the event's photo limits or tier, and it is final once paid.
Expiry and deletion
We email the organizer before a gallery expires. After expiry, the event's photos are removed from the Service and may be permanently deleted. Photographers and organizers are responsible for keeping their own copies; PacePics is not a backup service. An organizer may delete an event at any time, which removes its photos from the Service.
When a gallery expires, we keep up to three small preview images on each photographer's public profile. Ask us to remove any of them.
Uploads are never blocked
Photographers can upload to an event regardless of its photo count or payment status. Photos on an unpublished event are visible only to the organizer and to the photographer who uploaded them.
Content, Rights & Public Access
Published photos are public
There is no paywall, no watermark and no sign-in on the athlete side of PacePics. Once an event is published, every photo in it can be viewed and downloaded at full resolution by anyone who reaches the gallery. That includes people with no account, people who were given a link by somebody else, search engines, and automated readers.
Photo and gallery addresses are not secrets and are not access control. Treat anything you publish here as public, permanently copyable and outside your control once it has been downloaded. If a photo should not be seen by a stranger, do not upload it. Photos in a draft event are not yet public, and photos held above a paid event's photo ceiling are not served publicly until that event is paid for.
Photographer content and the licence you grant
Photographers retain full copyright ownership of every photo they upload. Uploading transfers nothing. It grants PacePics a worldwide, non-exclusive, royalty-free, sublicensable licence to:
- Host, display and distribute the photos on the Service, including serving the full-resolution original to the public
- Create and serve derivative sizes, such as gallery thumbnails and preview images
- Process the photos to read bib numbers and to match them against an event's start list
- Reproduce, display and distribute the photos in PacePics' own promotion: our website, social media accounts, email, advertising, print material, presentations, press and media coverage, app store listings, case studies and investor material, in any medium, at any size, and cropped or resized to fit the format
How we use photos in our own marketing
The promotional part of that licence is what lets us show real race photos when we explain what PacePics does, rather than stock images of a sport we do not cover. We credit the photographer, and the event, wherever the format carries a credit, and we link back to the photographer's profile wherever the medium supports a link. Some formats do not carry one: a cropped background, a small in-app illustration, a single frame in a video. The licence does not depend on a credit appearing, and no separate approval is needed before a use.
The licence is royalty-free in both directions. We pay nothing to use a photo in our own marketing, we take no commission on a photographer's work, and we do not sell, syndicate or sublicense photos to third parties to advertise their own products. Sublicensing extends only to the platforms and suppliers we publish through, such as a social network, an ad network, a print shop or an agency working on our behalf.
Deleting a photo, or an event gallery being removed or expiring, ends our right to make any new promotional use of it. Material already published or distributed before that point may stay in circulation, because a printed page, a third-party repost or a delivered email cannot be recalled. To ask us to stop using a specific photo in our marketing, or to raise any rights complaint or takedown request, write to the address in section 14 and identify the photo. We answer rights complaints, and we remove infringing content.
Photographer representations
By uploading photos, photographers warrant that:
- They own or have the rights to every photo they upload
- Photos do not infringe on third-party rights
- They have the necessary permissions to photograph at the event
- They hold whatever consent or release is needed for the photos to be shown publicly, to be downloaded by the public, and to be used as described above, including for the likeness of the people in them
- Content complies with applicable laws and these Terms
Downloaded photos: personal, non-commercial use
Downloading a photo gives you a personal, non-commercial licence to it. The photographer keeps the copyright.
You may keep it, print it for yourself, and post it anywhere, including social media, a personal website, or a non-commercial club or team page.
You may not sell the photo or a print of it, license it to anyone else, offer it through a stock library or a print-on-demand catalogue, use it to advertise or promote any product, service, brand, race or business, or use it to train a machine learning model. Bulk or automated downloading of a gallery is not permitted either.
Credit the photographer whenever you post a photo, and credit the event too where the space allows it. Galleries credit the photographer by default and link to their profile, so the name is normally right there on the photo. Where a photo carries no name, credit the event and PacePics.
Commercial use requires separate licensing, arranged directly with the photographer. PacePics is not a party to that licence and takes no part of it. Race organizers are not exempt: using a photo to promote a future edition of a race is commercial use, and is a matter between the organizer and the photographer.
Release
To the fullest extent permitted by law, you release PacePics and its operators from any claim arising out of a use of photos that this section permits, including their public availability, their download at full resolution by anyone, and our promotional use of them. This release covers us, not other people: nothing here limits your right to pursue anyone who uses a photo outside what these Terms allow, and nothing here waives a claim the law does not permit you to waive.
Prohibited Conduct
To keep the platform safe and fair, you agree not to:
Privacy & Data
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information, including the use of OpenAI for bib number detection.
Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or at our sole discretion. You may delete your account at any time through your account settings. Termination or account deletion does not entitle an organizer to a refund of any publishing fee.
Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for content uploaded by users or for any arrangements between organizers, photographers, and athletes made outside the Service.
Liability
To the maximum extent permitted by law, PacePics shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to lost profits, data loss, loss of photos after a gallery expires or is deleted, or damages arising from arrangements with other users. Our total liability to an organizer for any event is limited to the publishing fee paid for that event.
Changes to Terms
We may modify these Terms at any time. When we do, we update the date at the top of this page and show a notice to signed-in users in the app. Continued use after changes constitutes acceptance of the updated Terms.