Your Trust Matters

Privacy Policy

We're committed to protecting your data. Here's exactly how we handle your information on our race photography platform.

Last updated: November 27, 2025

Introduction

At PacePics, protecting your privacy isn't just policy—it's a promise. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform where photographers share and athletes find race photos for the endurance community.

Information We Collect

Personal Information

We collect information you provide directly:

  • Name and email address
  • Profile info (username, bio, photo)
  • Bib numbers & race data

Photos and AI Processing

Photographer uploads are processed by OpenAI's Vision API to detect bib numbers—helping athletes find themselves in seconds, not hours.

Usage Data

We automatically collect interaction data: pages visited, photos viewed, searches performed, and download history to improve your experience.

Third-Party Services

We partner with industry leaders to power our platform:

Supabase
Database & auth
OpenAI
Bib detection AI
Vercel
Global hosting
Resend
Email delivery

Marketing Communications

Opt-in only. We only send marketing to users who explicitly consent. Unsubscribe anytime via email link or account settings. Transactional emails (download confirmations, password resets) are separate from marketing preferences.

How We Use Your Information

  • Provide and improve our services
  • Facilitate photo access and downloads
  • Power AI bib number detection
  • Send technical notices & updates
  • Respond to your questions
  • Detect and prevent fraud

Information Sharing

✓ We never sell your personal information

We may share information only in these cases:

  • With photographers: Your email for download notification when you request photos
  • With service providers: Third-party vendors performing services for us
  • For legal reasons: When required by law or to protect rights and safety
  • With your consent: When you explicitly agree to share

Data Retention

Active
Personal data while account is active
7 Years
Activity logs for platform safety
On Request
Account deletion available anytime

Data Security

🔒
TLS Encryption
All data encrypted in transit
🛡️
Secure Hosting
Enterprise-grade infrastructure
🔐
Access Controls
Strict permission management

No method of Internet transmission is 100% secure. We implement industry best practices but cannot guarantee absolute security.

Your Rights

  • Access, update, or delete your data
  • Opt out of marketing emails
  • Request a data export
  • Request account deletion

To exercise these rights, contact us via our contact page.

Cookies

Essential Cookies
Required for authentication and cart functionality
Analytics Cookies
Help us improve our services

You can control cookies through browser settings. Disabling essential cookies may limit certain features.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated by updating the "Last updated" date and sending email notification for material changes. Continued use after changes constitutes acceptance.

Contact Us

Questions about this Privacy Policy? We're here to help.

privacy@pacepics.com

Also see our Terms of Service and FAQ